Priority hardware replacement for FortiGate-900G
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Fortinet priority replacement service for a hardware failure of the FortiGate-900G: replacement unit delivered the next calendar day, within 4 hours, or within 4 hours with an onsite engineer. Requires FortiCare Premium or Elite (Premium is included in the UTP and Enterprise Protection licences). Available for 1, 3 or 5 years.
Before ordering: contact IT1 Connect; an authorization may be required if your device or licences are attached to another IT provider.
Product customization
FortiCare Premium replaces a faulty FortiGate-900G on the next business day. Priority replacement shortens that delay for sites that cannot stay without a firewall.
- Next calendar day delivery: replacement unit delivered the next day, weekends and holidays included
- 4-hour delivery: replacement unit delivered within 4 hours, 24/7
- 4-hour delivery with engineer: unit delivered and installed by an onsite engineer
- Prerequisite: active FortiCare Premium or Elite on the unit for the same term
- Part numbers: FC-10-FG9H0-210-02, -211-02 and -212-02, for 12, 36 or 60 months
Delivery times depend on the distance between the site and the nearest Fortinet depot: we check the address eligibility before confirming the order. Give the appliance serial number.
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Brand
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ReferenceFC-10-FG9H0-210-02-12
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MPNFC-10-FG9H0-PRMA-02
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