FortiCare Elite upgrade for FortiGate-700G
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Upgrade from FortiCare Premium to Elite support for FortiGate-700G: 15-minute response time for critical incidents and priority handling by Fortinet engineers. Requires a UTP, Enterprise Protection or FortiCare Premium licence covering the same period. Available for 1, 3 or 5 years.
Before ordering: contact IT1 Connect; an authorization may be required if your device or licences are attached to another IT provider.
Product customization
FortiCare Elite is Fortinet's highest support level for the FortiGate-700G. It is meant for firewalls whose failure stops the business: production sites, headquarters, critical remote access.
- Response: 15 minutes for a critical incident, priority handling of every request
- Prerequisite: the unit must already be covered by FortiCare Premium, included in the UTP and Enterprise Protection licences, for the same term
- Part numbers: FC-10-G7H0G-204-02-12 (1 year), FC-10-G7H0G-204-02-36 (3 years), FC-10-G7H0G-204-02-60 (5 years)
Give the appliance serial number when ordering.
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Brand
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ReferenceFC-10-G7H0G-204-02-12
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MPNFC-10-G7H0G-204-02
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